Funderingsonderzoek24

The challenge at Funderingsonderzoek24.

Foundation surveys are something homeowners only encounter once something is already wrong: cracks in the wall, a sticking door, a sagging floor. At that moment they search in a panic and end up with parties that carry out the survey for free and then sell the repair.

That conflict of interest is the market's core problem. Whoever does the survey and sells the repair benefits from finding something. The site had to remove that doubt, while also making the visitor understand what a quickscan, Phase 1 and Phase 2 actually involve.

Our approach.

The entire site is built around independence. At the top it states plainly that no repairs are sold, alongside a fixed price: a quickscan from €599 excluding VAT. Stating the price up front is rare in this market and therefore a differentiator in itself.

To help visitors understand what they are buying, we explained the survey in the three levels the field uses, with what each delivers and when you need it. Alongside that a free foundation check by address as a low-threshold first step, and a knowledge base for the questions that come up beforehand.

The reports follow the F3O and KCAF guidelines, which means the outcome is reproducible and does not depend on who happened to visit.

What it delivered.

Funderingsonderzoek24 is online as the independent party in a market where that is not a given. Visitors see the price, understand the difference between survey levels, and can get a first indication through the free check.

The site is live at funderingsonderzoek24.nl and running in production.