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STUDIO Nº 04 · NEDDEV ATELIER B2B SAAS · MULTI-TENANT · 2025
CASE · 01 OF 32

ClaimHandler

60% faster claim handling. Multi-tenant claims platform. Laravel · Filament · Docusign.

ClaimHandler Multi-tenant claims platform for counter-experts
In short

ClaimHandler resolves claim files up to 60% faster. It is a multi-tenant claims platform we built for counter-experts. Running on Laravel and Filament, with Docusign for digital signing. Files, hours, invoicing and deeds flow through one workstream, so experts spend less time on admin and more on the case itself.

Next.js✦React 19✦TypeScript✦Laravel 12✦Tailwind CSS✦Filament✦Node.js✦Python✦PostgreSQL✦Redis✦Supabase✦Prisma✦Shopify✦Stripe✦Mollie✦GraphQL✦tRPC✦React Native✦OpenAI✦Anthropic Claude✦LangChain✦RAG✦Computer Vision✦Pinecone✦AWS✦Cloudflare✦Vercel✦Docker✦Kubernetes✦Terraform✦Three.js✦WebGL✦GSAP✦Framer Motion✦Playwright✦Vitest✦Next.js✦React 19✦TypeScript✦Laravel 12✦Tailwind CSS✦Filament✦Node.js✦Python✦PostgreSQL✦Redis✦Supabase✦Prisma✦Shopify✦Stripe✦Mollie✦GraphQL✦tRPC✦React Native✦OpenAI✦Anthropic Claude✦LangChain✦RAG✦Computer Vision✦Pinecone✦AWS✦Cloudflare✦Vercel✦Docker✦Kubernetes✦Terraform✦Three.js✦WebGL✦GSAP✦Framer Motion✦Playwright✦Vitest✦
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Our internal stack packages for multi-tenant SaaS. A Laravel + Filament starter, an audit-trail engine, and a tenant-impersonation package that runs across 12 clients.

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What we write down as we learn it. Case studies, technical write-ups, design decisions. No content marketing, just real knowledge.

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NedDev Lab™

Side projects and R&D. Voice-agent prototypes, RAG pipelines, AI knowledge-graph experiments. Some become products. The rest teach us something.

14 EXPERIMENTS · LIVE DEMOS
— CHALLENGE

The challenge at ClaimHandler.

Loss adjusters working on damage claims relied on scattered folders, email threads and manually signed deeds. Cases stalled between intake, time tracking, deed signing and invoicing, and no one had a clear overview. The client wanted this consolidated into one platform able to serve multiple firms, with strict data separation per organisation.

The hard part sat in the legal detail: a deed of assignment must be signed in a legally valid way, billed hours must match the invoice, and sensitive case data can never leak between tenants or to staff without the right permissions.

— APPROACH

Our approach.

We built a multi-tenant platform on Laravel with Filament as the admin layer, using row-level isolation so each firm sees only its own cases. The full chain runs as one flow: intake, case file, time logging, deed signing through a Docusign integration, and invoicing, with a link to the bookkeeping.

Permissions are role-based: staff handle assigned cases, the owner runs the deeds centrally, and amounts stay shielded behind explicit rights. Critical flows such as upload, signing and mail run with logging and webhook authentication so everything stays traceable.

— OUTCOME

What it delivered.

ClaimHandler runs in production with real client cases. Handling a damage claim is now 60% faster because intake, hours, signing and invoicing live in one environment instead of spread across folders and email.

The experts work from a single case overview, sign deeds digitally and invoice straight from logged hours. The multi-tenant setup means new firms can be onboarded without data mixing, and the platform keeps growing with new modules such as the deed centre and accounting integrations.

YOUR NEXT PROJECT

Ready for your next build.

Book an intro → Direct line to the founder · M. Tufan