The challenge at HuurrechtHulp.
Tenants in the Netherlands rarely know whether their rent is legally justified. The WWS points system is technical, and the people hit hardest, labour migrants and expats, run into a Dutch-only process full of jargon. HuurrechtHulp wanted a platform where a tenant could check, in their own language and within minutes, whether they are being overcharged.
The brief: make rental law accessible, trustworthy and genuinely usable for an international audience, and turn that into a steady flow of qualified advice requests.